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Whatever you do, DO NOT use Renters Warehouse. They are the absolute worst. Not only did we wait almost a month to even find out if we could stay when our lease is up. We were all ready to move and now they are charging us a fee for a new lease when we are moving to...
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#1034449
The Renters Warehouse (RW) franchise in McLean Virginia is not doing business per the rules it says. Initially I paid $500 as initial payment for account initialization (199) for my property though I had my own renters already occupying the house (but the agreement...
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1.1
#1030319
Absolutely terrible. The never did an inspection after the one year lease was up, and we let them renew the lease for 2 years. They never checked on anything. Then i had a friend install a new dishwasher and the place is completely trashed. There had been other repairs...
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Anonymous
Anonymous Former Customer

We hired Renter's Warehouse because our tenants of many years finally moved out and we decided to hire a management company. The new tenants have been fine but Renter's Wareh...

Anonymous
Renters Warehouse 1

Mr. or Mrs. Homeowner,In terms property inspections Renters Warehouse will perform inspections of a property twice a year at the owners request. This information is outlined i...

1.9
#1006508

Renters Warehouse House Rental Review

Renters Warehouse
#948323
1.8
Details
Was promised by RW rep unit interior would be painted, it was not. 6 maintenance issues in first 2 months, 2 major. Its been ***.
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Renters Warehouse Customer Care Review

Renters Warehouse
#896226
5.0
Details
I've been with renters warehouse for over a year now, and they are the best business around. They have taken care of my rental home and have gone over and beyond in assisting in all departments on renting a home. They contact me immediately to any questions and concerns I have and complete the job. The tenants also have received good service. This is for the Brentwood Tennessee.
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Renters Warehouse Property Management Review

Renters Warehouse
#882529
Home owner Worst management company ever will not return calls emails will not file the eviction when you pay for it in the coverage because it will cost them money wait it out no calls no emails they just waiting for them to move on there own and your stuck out on rent for how ever long it takes beware they take your money and do nothing
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Renters Warehouse Realtor Review

Renters Warehouse
#881077
5.0
Details
I was very pleased with the my agent AR he was very thural he went above and beyond with my application such a great company I am new to Texas and I am so glad to join this team I would recommend them to anyone
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Renter's Warehouse DC (Northern Virginia) is probably the cheapest company in the area, but you get what you pay for.Completely unprofessional: Hardly responded to my emails, I had 3 different point of contacts (one was competent) in my short 5 months working with...
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1.3
#986677

Horrible experience...everything seemed fine, until it wasn't! Six months in to a 2 year contract, they decided to raise their price by $10 a month...no biggie, but at that point the only "service" they were providing was to be holding on to my rent monies for 3-4 days...
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#968248
Rented online a very attractive house overlooking a golf course with a great view. Problem#1. The interior was newly painted and clean floors. However, the toilets had 2-3inch black stains on rims, bathroom drain was stopped up, windows and carpet had not been cleaned...
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2.3
I didn't like
  • Uncooperative attitude when consulting them on problem
  • Claim for rent due on property no longer represented
  • Unsanitary condition of property
#963771
This company is very UNPROFESSIONAL, and honestly a complete RIP OFF! Any home owner can manage their own home better than this *** company. Their maintenance department is HORRIBLE, if your an owner using Renters Warehouse contractors, THEY WILL CHARGE YOU MORE THAN...
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Anonymous
Anonymous

Good afternoon! We are very sorry to hear that we did not meet your expectations as a Property Management company. Since there was not a specific property or incident referenc...

1.0
#952156
We applied because we felt we met all the requirements (we have clean background, no evictions, no bankruptcies, perfect rental history of 6 years, and jobs that pay 6 times the rent when they only asked for 3). The application process was a pain...gave only 30 minutes...
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1.0
I didn't like
  • No credit score requirement listed
  • House was not disclosed as being up for sale
#946569
A nightmare of issues, never managed, never answered calls, its a straight up scam! I respectively got a guy on the phone one lucky day, his name was Rick Drew, he was extremely short and arrogant and unbelievably called me every nasty obscene name in the book and hung...
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Anonymous
Rick

I have no idea why anyone would write such a thing. The above referenced conversation never took place.

Renters Warehouse DOES NOT PERFORM ANY MAINTENANCE ASSESSMENT of properties before renting, meaning properties are in "AS-IS" condition at the time of move-in. If you aren't VERY diligent during your initial walk-through assessment to catch ALL NEEDED REPAIRS, you'll...
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Anonymous
Anonymous

I am hiring an attorney. We got CO poisoning and have not had hear for 5 days and still hasn't been fixed! I told them I contacted and attorney and they hung up and told me to...

Anonymous
Anonymous

This is exactly my experience with renters warehouse.

1.0
I didn't like
  • No integrity and generally dishonest
#914859