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We've rented the same home for three years now. The first two were managed by a different company and had prompt service on any issues we had reported. Then the company decided to sell and we were moved to Renters Warehouse for management. A full year later and it is...
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I didn't like
  • Responses to maintenance requests
#1170867
I have been renting with Renters warehouse for less than 60 days. From the day I moved in the repair list has not stopped. I have been with out RUNNING WATER FOR OVER 11 DAYS WITH NO REPAIR IN SIGHT . The management company does nothing to compensate or service the...
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1.0
I didn't like
  • Unsanitary condition of property
  • Unprofessional
  • Terrible customer service
#1165719
They mislead you to feel like you are getting a good deal and actually it is not. At first you are treated like a king and as soon as you move in the list of fixing issues keep going up. I am wondering how could Renters Warehouse be in business. I am going to contact...
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#1159876

Renters Warehouse - Worst experience

Renters Warehouse
#1095042
1.8
Details
After several weeks of messages to negotiate terms of leaving rental and paying all months of rent owed, we were told we would be bound by lease with responsibility to house and utilities. We were not permitted to vacate terms of lease. Two months of rent is all we owe. However we could pay an additional fee to "relist" to get out of lease. In glad we never have to rent again.
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Advertised vs Delivered
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Renters Warehouse - Renters Slaughtering House (Warehouse)

Renters Warehouse
#1082401
1.0
Details
Horrible company!! No repairs made at all after 30 requests!! Ants, broken dishwasher, broken fireplace and Gas Stove that leaked gas!! All from day one, no repairs made at ALL!!! False advertising. They rented us a home in foreclosure, knowingly and the owners were rent skimming. Evil all around.
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Diversity of Products or Services

Renters Warehouse - Horrible

Renters Warehouse
#1068639
1.0
Details
Did not listen to me about what I needed in new place. Every experience has been awful. Problems with payments. Would not recommend them to owners or tenants.
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Advertised vs Delivered
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Diversity of Products or Services
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Sanitary Conditions Review

Renters Warehouse
#1034610
1.3
Details
Ticks are everywhere in the house and renters warehouse doesn't return my phone calls. We paid for April and still can't move in yet. Totally a scam I'm to the news media Carljones888@gmail
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Advertised vs Delivered
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Worst rental company I have ever rented through, the landlords are no better. The rental company is unprofessional high school drop outs running the place. The house has a huge mold issue and took weeks for them to process my request. Meanwhile my family and I have...
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I didn't like
  • Unprofessional
  • Terrible customer service
#1152473
Great ambiguity in Renter's Warehouse property descriptions. How much of an effort would it have required to add the words that would specify as to if the advertised property is located on an a "Upper" or "Lower" level in a building structure? For a physically...
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1.0
#1144043
If I could, I’d give them zero stars. Basically all of these reviewers are from an owner standpoint NOT a tenant. No tenants would give this company 4.4 stars. I will say the only pleasant experience I had with these people was Tim Defibaugh and we only had ONE...
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Just to add a little positive to all this negative, my name is Brandon Brown (brb77usmc@gmail.com) and I rent a property managed by Renters Warehouse in Des Moines. I just wanted to say I personaly have had nothing but positive interactions with them. From my initial...
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4.6
Clive, Iowa
#1131599
A few months back Renters Warehouse took over managing my apartment building. They came in strong, fixing some stuff that the two previous companies had neglected. Things seemed great. Then they came to do an inspection. They started harassing us about cleanliness,...
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Anonymous
Streamdreamer

Chetwynd Place? Great apartment......but the quality and character of who they now allow to move in has forced me out. After 2 years of adequate living atmosphere, I'll be mov...

1.0
#1128309
This is the worst company I've ever done business with, we moved into a house from out of state and it was filthy, we had to spend $400 on cleaning so that we can move into it. All the windows had a huge gaps in them so bugs were coming in regularly and our pets were...
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#1126991
I used renters Warehouse roughly about 2014. She came out took pictures rented my townhouse within 2 weeks. I met the tenants it was an older lady and her younger daughter which was about 18. No pets no smoking not party people. We rented the place to them they moved...
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2.3
#1110842