Renters Warehouse - Don't go here they take your deposit

1.0
Details
I need help Sue the landlord for painting the house new an spending my deposit if anyone ever had this problem please give me a number to contact a lawyer that really helps I been given the run around for the past 2weeks tilling me go here go there who really knows please I need your help
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ID
#1707716 Review #1707716 is a subjective opinion of poster.
Service
Renters Warehouse House Rental
Pros
  • Steal your money
Cons
  • Steal your money
Reason of review
Problems with payment
Loss
$1450
Preferred solution
Full refund
1.0
Details
This is the absolute worst company I have ever dealt with. Once they get your lease, you will get no response to anything. If you do get someone on the phone and have a discussion, you will later be advised you spoke with "a low level customer service rep"; therefore,...
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ID
#1628058 Review #1628058 is a subjective opinion of poster.
Location
Clearwater, Florida
Service
Renters Warehouse House Rental
Reason of review
Poor customer service
1.4
Details
Never go with Renters Warehouse, the company takes all your rental money you receive your tenants. Agent says $89 flat but in reality its $170 so double. Company takes first 1 or 2 months rent based on the lease but still you have to pay $89 fee and other taxes,...
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ID
#1347630 Review #1347630 is a subjective opinion of poster.
Location
Phoenix, Arizona
Service
Renters Warehouse House Rental
Cons
  • Cracks and holes
Reason of review
Pricing issue
Loss
$300
Preferred solution
Let the company propose a solution

Renters Warehouse - Horrible and discriminatory

1.0
Details
Rented for a year. House was in disrepair and no repairs were ever made. They refused to renew our lease because we had two Hispanic roommates. We went to move and they lied to the new rental company and said they cancelled our lease because we smoked. Total retaliation for our making a discrimination complaint.
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ID
#1318002 Review #1318002 is a subjective opinion of poster.
Location
Cottonwood Heights, Utah
Service
Renters Warehouse House Rental
I looked at house for rent, paid all the fees, deposit etc Gave them copies of tax ,bank statement etc started march 2018 he kept me waiting saying needs to get house inspected (should have done this before putting it up for rent) In June he says waiting for...
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ID
#1315487 Review #1315487 is a subjective opinion of poster.
Service
Renters Warehouse House Rental
1.1
Details
We moved here from Colorado and needed to find a place rather quickly, when we came to see the house tenant had just moved out Dianna told us the house would be ready and cleaned when we needed it, moved in May 1st 2016 and house was filthy, mouse *** every where,...
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ID
#1301175 Review #1301175 is a subjective opinion of poster.
Location
Kansas City, Missouri
Service
Renters Warehouse House Rental
Reason of review
Not as described/ advertised
I was renting the tonwnhouse from a Renterswarehouse Minneapolis. I asked for the duct cleaning and they mistakenly sent a an air conditioning tech to check. The tech charged them 150$ charge which obviously refused to pay and they forced me to pay. They clearly found...
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ID
#1299264 Review #1299264 is a subjective opinion of poster.
Location
Eden Prairie, Minnesota
Service
Renters Warehouse House Rental
Reason of review
Illegal Maintenance Charges
Preferred solution
Full refund
1.0
Details
Renters warehouse was quick to get our money get us in very efficient on that. As soon as we settled in we noticed in a furnished rental the microwave didn’t work the backyard chairs and hose was rotted and the couch was broke and smelled like dirty dogs. We made...
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ID
#1297484 Review #1297484 is a subjective opinion of poster.
Location
Phoenix, Arizona
Service
Renters Warehouse House Rental
Reason of review
Bad quality
1.0
Details
Renters Warehouse - Renters beware!!! Horrible!!

Update by user Jun 28, 2018

The day of our inspection Alex did the inspection he came out said they didn’t really find anything except for 3 lightbulbs that were out. We gave him 3 lightbulbs he assured he would take care of them and we left. Guess what was on our move out....lightbulbs that were...

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ID
#1290684 Review #1290684 is a subjective opinion of poster.
Location
Brentwood, Tennessee
Service
Renters Warehouse House Rental
Cons
  • No renter representation
Reason of review
Poor customer service
Loss
$2400
Preferred solution
Full refund

Renters Warehouse Reviews

  1. 65 reviews
  2. 17 reviews
  3. 1 review
  4. 1 review
  5. 8 reviews
Renters Warehouse reviews
1.7
Details
This is the complaint I filed with the BBB that you all didn't respond to... It's 6/24/18 and I still don't know where any of our deposit is. Wasn't able to get the alleged $100 from USPS before it was sent back. "My roommate and I rented a home located at 4836 N.W....
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ID
#1287658 Review #1287658 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Service
Renters Warehouse House Rental
Pros
  • Maintenance
Cons
  • Kept our deposit money
Reason of review
Poor customer service
Loss
$800
Preferred solution
Full refund
1.0
Details
Renters Warehouse - Do not waste your time with this company! Not legitimate!
Renters Warehouse - Do not waste your time with this company! Not legitimate!
I have tried both ways to contact this company as it states in their "ads for home to rent". Every time i have sent a text it sends me to their website of "available " properties with no response to my text ever responded to. I have tried calling multiple times and...
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ID
#1277191 Review #1277191 is a subjective opinion of poster.
Service
Renters Warehouse House Rental
1.0
Details

Update by user Jul 06, 2019

My son just finished with his lease. Renters Warehouse never complied with the repairs or problems.

For the las 8 months this apartment had water coming out through the walls and ceiling, needless to say the black mold it had all over the ceiling and walls. They did...

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ID
#1268792 Review #1268792 is a subjective opinion of poster.
Location
Austin, Texas
Service
Renters Warehouse House Rental
Cons
  • Dealing in any capacity with associates at renters warehouse
  • Responses to maintenance requests
  • Most awful experience ever
Reason of review
Poor customer service
We notified RW in November 2017 that we were relocating to St. Louis due to a new job. I actually moved to STL in Sept. My wife will come down in June. We notified RW in writing, and extended the lease through June 2018. Jackie Denton was the person who created the...
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ID
#1267824 Review #1267824 is a subjective opinion of poster.
Service
Renters Warehouse House Rental
Reason of review
Poor customer service
Loss
$1675
Preferred solution
Honor the end date of the lease, June 30, 2018
1.1
Details
I am about to hire a lawyer in order to have this company honour their service commitments. 9 days with a soaked basement, no solution found, no phone call... I have priperties elsewhere and can only advise for caution with this company in Kansas... I have called 3...
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ID
#1263259 Review #1263259 is a subjective opinion of poster.
Service
Renters Warehouse House Rental
Cons
  • Unprofessional
  • Terrible customer service
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
Let the company propose a solution
As a tenant leasing under Rental Warehouse, the customer service rating is POOR. I have been without Air Conditioning 4 days and currently without AC. The only words that comes out of customer service mouths are, We are working on contacting a Vendor and they will call...
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ID
#1261708 Review #1261708 is a subjective opinion of poster.
Service
Renters Warehouse House Rental
Reason of review
Poor customer service