I have been a tenant via RW for over 5 years in the same home and it baffles me that the owners of the property continue to pay RW for merely collecting my lease payments. I am the type of tenant who does not involve RW or the owner with trivial maintenance requests...Read more
If you are interested in losing money and having your beautiful home destroyed go ahead and use renters warehouse. I had my tenants breach their contract twice, once for allowing two strangers to live in the house who were not on the contract. Second they had snakes...Read more
Renters Warehouse is the worst property management company I have ever worked with, I would avoid this company if you can! My sister was a current renter for 3 years with this company and she needed to move due to the current owner of the townhouse she rented deciding...Read more
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Renters Warehouse Property Management Review
Ignores service requests repeatedly. My bank wont even process payments to them because of fraud complaints. Worse property management company.
DO NOT DEAL WITH RENTERS WAREHOUSE. They have office in Doral and dealt with Mentzen. They took our listing. Found a renter, signed a contract and never collected a deposit as required. They refused to pay up and when the renter backed out the day before they told us tough luck. Took us two months to rent out. Never again!! Do not recommend Renters Warehouse to anyone!!
Renters Warehouse Customer Care Review
Renters warehouse was the best company I've ever worked with. As new landlords the guided us through all aspects of renting and took care of everything. They responded to all our questions and inquiries immediately through email or phone calls. All employees were awesome and showed concern with any issue we had. We could not have done it without them.
Renters Warehouse Manager Review
I had a pleasant experience while working with Renters Warehouse . Property manager Jake Dunn was amazing and extremely helpful. Any questions I had, no matter the time of day, he was a available with the answer. I have referred Renters Warehouse to family and friends. Thank you Jake.
We employed RW because we assumed (you know what they say about assuming) that they would act as a consultant during the initial phase of renting the property (establishing rent, reviewing applicants, providing recommendations and market stats, etc) and then serve as...Read more
My boyfriend and I have followed every rule in the book with renting our home and we live with three other groups of people in a fourplex. We are the youngest living in the apartment and because of that we have been getting accused and threatened from Renters Warehouse...Read more
Whatever you do, DO NOT use Renters Warehouse. They are the absolute worst. Not only did we wait almost a month to even find out if we could stay when our lease is up. We were all ready to move and now they are charging us a fee for a new lease when we are moving to...Read more
The Renters Warehouse (RW) franchise in McLean Virginia is not doing business per the rules it says. Initially I paid $500 as initial payment for account initialization (199) for my property though I had my own renters already occupying the house (but the agreement...Read more
Absolutely terrible. The never did an inspection after the one year lease was up, and we let them renew the lease for 2 years. They never checked on anything. Then i had a friend install a new dishwasher and the place is completely trashed. There had been other repairs...Read more
Renter's Warehouse DC (Northern Virginia) is probably the cheapest company in the area, but you get what you pay for.Completely unprofessional: Hardly responded to my emails, I had 3 different point of contacts (one was competent) in my short 5 months working with...Read more
Horrible experience...everything seemed fine, until it wasn't! Six months in to a 2 year contract, they decided to raise their price by $10 a month...no biggie, but at that point the only "service" they were providing was to be holding on to my rent monies for 3-4 days...Read more
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