We went with out an oven and dryer for over 6 months and three months before our lease ended we had raw sewage coming up from the drain in the basement. We made and emergency call and they said they would send someone out. Not one call or response after! Now they are...Read more
Relocated from out-of-state for work. Returned to home state to pack and drive to new condo. While unloading the truck we noticed a leak in the laundry room. Called RW right away and got a service. Initially, thought it was a broken pipe from upper unit; however, after...Read more
I didn't like
- Maintenance issues with unit
interactions between tenant (myself and husband) and the collections contact person identifying herself as "the supervisor" as well as her VP of Operations of the aforementioned rental property management group. My husband and I are currently entering the ninth month...Read more
Renters Warehouse Property Management Review
Ignores service requests repeatedly. My bank wont even process payments to them because of fraud complaints. Worse property management company.
DO NOT DEAL WITH RENTERS WAREHOUSE. They have office in Doral and dealt with Mentzen. They took our listing. Found a renter, signed a contract and never collected a deposit as required. They refused to pay up and when the renter backed out the day before they told us tough luck. Took us two months to rent out. Never again!! Do not recommend Renters Warehouse to anyone!!
Renters Warehouse Customer Care Review
Renters warehouse was the best company I've ever worked with. As new landlords the guided us through all aspects of renting and took care of everything. They responded to all our questions and inquiries immediately through email or phone calls. All employees were awesome and showed concern with any issue we had. We could not have done it without them.
Renters Warehouse Manager Review
I had a pleasant experience while working with Renters Warehouse . Property manager Jake Dunn was amazing and extremely helpful. Any questions I had, no matter the time of day, he was a available with the answer. I have referred Renters Warehouse to family and friends. Thank you Jake.
Renters warehouse hired a contractor to fix a leak - this was seven weeks after we moved in and the leak was from before we moved in. The contractor left a mess of bent ragged used nails all over the driveway and just left for a long weekend. I stepped on one getting...Read more
I didn't like
- Dealing in any capacity with associates at renters warehouse
- Unsafe condition of the property
- Terrible customer service
This is my first experience renting a home and Renters Warehouse has not made it a very good one. For starters, our AC has gone out 3 times (we have only lived here for two months!) and they still won't permanently fix the problem because their vendor says it cost too...Read more
I have been a tenant via RW for over 5 years in the same home and it baffles me that the owners of the property continue to pay RW for merely collecting my lease payments. I am the type of tenant who does not involve RW or the owner with trivial maintenance requests...Read more
If you are interested in losing money and having your beautiful home destroyed go ahead and use renters warehouse. I had my tenants breach their contract twice, once for allowing two strangers to live in the house who were not on the contract. Second they had snakes...Read more
Renters Warehouse is the worst property management company I have ever worked with, I would avoid this company if you can! My sister was a current renter for 3 years with this company and she needed to move due to the current owner of the townhouse she rented deciding...Read more
I didn't like
- Not like
We employed RW because we assumed (you know what they say about assuming) that they would act as a consultant during the initial phase of renting the property (establishing rent, reviewing applicants, providing recommendations and market stats, etc) and then serve as...Read more
My boyfriend and I have followed every rule in the book with renting our home and we live with three other groups of people in a fourplex. We are the youngest living in the apartment and because of that we have been getting accused and threatened from Renters Warehouse...Read more
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