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1.7 Based on 22 reviews
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  • Customers like
    • When i gave them my 30 day notice to vacate 1
  • Customers don't like
    • No credit score requirement listed 1
    • No integrity and generally dishonest 1
    • Renters warehouse staff 1

This company is very UNPROFESSIONAL, and honestly a complete RIP OFF! Any home owner can manage their own home better than this *** company. Their maintenance department is HORRIBLE, if your an owner using Renters Warehouse contractors, THEY WILL CHARGE YOU MORE THAN QUOTED for the benefit of their company! I terminated services and advise you to do the same before you are disappointed and are left with a bigger problem. DO NOT RECOMMEND! DO... Read more

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Was promised by RW rep unit interior would be painted, it was not. 6 maintenance issues in first 2 months, 2 major. Its been ***.

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We applied because we felt we met all the requirements (we have clean background, no evictions, no bankruptcies, perfect rental history of 6 years, and jobs that pay 6 times the rent when they only asked for 3). The application process was a pain...gave only 30 minutes to complete online or would kick you off. We paid $90 to apply (which is an astronomical amount). Then the emails came and they asked for so much stuff (pictures of our pets?... Read more

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A nightmare of issues, never managed, never answered calls, its a straight up scam! I respectively got a guy on the phone one lucky day, his name was Rick Drew, he was extremely short and arrogant and unbelievably called me every nasty obscene name in the book and hung up? very professional! I later checked out Rick Drew and found out he is a sociopath timeshare scammer that portrays himself as an ex decorated cop! Now it all makes... Read more

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Renters Warehouse DOES NOT PERFORM ANY MAINTENANCE ASSESSMENT of properties before renting, meaning properties are in "AS-IS" condition at the time of move-in. If you aren't VERY diligent during your initial walk-through assessment to catch ALL NEEDED REPAIRS, you'll almost be guaranteed to get swindled into paying for a repair at the time of you move-out… a repair that was likely needed before you even moved in. During my move-in walk through,... Read more

Was this review helpful? 4 0

Renters Warehouse failed to answer calls and didn't file paperwork with association, until the day before the renter was supposed to move in.Renters Warehouse gave our name to the woman who wanted to rent. Move in day we were notified by the association that we were not granted permission to rent the condo. The renter was rightfully upset at having to find another place with such short notice. This cost us a trip to court, or an out of court... Read more

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If you want your tenants to suffer and start searching for a new residence immediately hire renter warehouse to manage your property . My landlord has decided to let renters warehouse manage his properties and I just got an official invoice 3 months after the company took over the property because I demanded one. However, that is not the Main issue. I have requested service 3 days ago to unclog MY TOILET and I'm still waiting to be scheduled... Read more

Was this review helpful? 1 1

Work with them at your own risk! They did not conduct the proper background checks on tenants they found for me and assured me it was ok since they were an insurance placement even though they had very poor credit due to unpaid bills (house supposedly burned down so their insurance covers their rental charge while they investigate). Turns out the family (Carla, Barbara, Harry Smith) they found me were not the clean, gainfully employed, law... Read more

Was this review helpful? 1 3

We have rented this property in Little elm tx and have had our ac go out on us a total of 5 times this year. This company never answers phone or gets back to you on anything. Mind you it is summer in Texas and they have still failed to fix or contact us about ac unit. We had to fix it the 4 other times it has quit on us yet they still have yet to come fix it. This is the worst renters company ever. Our dishwasher broke and it took them a month... Read more

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"Warning"My name is Tracey and I live at 330 Homestead Road Nashville, TN since August 2016 on a two year lease for $1,295 per month. The owner/Landlord lives at 332 Homestead Road Nashville, TN.If I'd been told this I wouldn't have signed. Read more

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